Refund Policy

Cancel online at any time at /pro (“Cancel plan”) or through “Manage billing”. Cancellation takes effect at the end of the period you already paid: you keep Pro until then and are not charged again. Your data is not deleted; it becomes read-only on the Free plan.

We do not refund partial months. If you cancel, you are not charged for the next month.

• If you ask within 14 days of the initial purchase or of a yearly renewal charge, we refund that charge in full and the plan ends.
• After those 14 days we do not refund the unused part of the year, except as provided in the Terms (for example, if a change to the Terms materially reduces your rights).
• We send you a reminder 15 to 30 days before each yearly renewal.

If you choose to cancel immediately, your account moves to the Free plan at that moment. The 14-day window of the yearly plan still applies; outside it there is no prorated refund.

We always refund duplicate charges, charges made after a cancellation had already taken effect, and charges for an amount different from the one you agreed to.

Email contactfinaxel@gmail.com from your account’s address with the date of the charge. We reply within 5 business days. Approved refunds go back to the original payment method through Stripe; your bank usually shows them within 5 to 10 business days. Before opening a dispute with your bank, write to us: it is usually faster.

This policy covers your Finaxel subscription. Payments your customers make on your invoices are between you and them: you decide on and handle their refunds in your Stripe account.

Nothing in this policy limits rights you have under applicable consumer protection laws.

• Operator: Finaxel
• Email: contactfinaxel@gmail.com
• Website: http://localhost:3000